Matrixpreowned, ltd. and its affiliates ("Matrixpreowned", "we" or "us") offers the Services. This policy covers how we treat personal information that we collect and use on or through the Services and other related websites where this policy is posted on the footer of the Web page.
Information Collection and Use
When you use the Services, you provide information to us. Matrixpreowned collects two types of information: (1) information that you provide to us that lets us know who you are ("Personally Identifiable Information") and (2) information that does not by itself identify a specific individual ("Non-personally Identifiable Information").
Personally Identifiable Information
(a) provide transactional information when you sell, donate, offer to recycle, ship, or purchase an item ;
(b) when you sign up for special offers;
(c) when you visit the Services’ Web pages or the pages of certain Matrixpreowned partners ;
(d) when you interact with offers and advertisements;
(e) when you contact us for help or customer support;
(f) when you log into the Services with your account;
(g) when you complete a survey;
(h) when you post content or provide us with feedback; or
(i) when you enter promotions or sweepstakes. Matrixpreowned might also receive information about you from other sources and add it to your account information.
Providing information is purely optional on your part; however, not all features and services (such as, responding to your inquiries) would be available to you if you elect not to provide information. If you choose to provide us with personal information, you consent to the transfer and storage of that information by us.
Non-Personally Identifiable Information
We automatically receive and collect Non-personally Identifiable Information on our server logs from your browser, including your IP address, the Uniform Resource Locator ("URL") that you just came from, which URL you next go to, browser type, browser language, date and time of your query, Matrixpreowned cookie information, and the pages you request. This information is complied and analyzed on both a personal and an aggregated basis. We may use third-party analytics services to collect, monitor and analyze the information collected as described above.
Use of Information
We primarily will use Personally Identifiable Information for the following purposes:
(a) to provide the Services to you;
(b) to customize the advertising and content you see;
(c) fulfill any transactions, including, your requests for products and services ;
(d) improve our services and offerings to you;
(e) conduct research ;
(f) provide you with support;
(h) contact you under certain circumstances;
(i) provide you with offers from us, our affiliates and from third parties that may be of interest to you, and
(j) provide anonymous reporting for internal and external clients.
In addition, Matrixpreowned will use your email address to contact you under the following circumstances: to respond to your support questions, to notify you of material changes to our policies or website, to request your participation in user surveys, and to deliver products, services and marketing communications that you request and to confirm your voucher codes where applicable.
We will use Non-personally Identifiable Information to diagnose problems with our servers and software, to administer the Services, and to gather demographic information. Our third-party advertising networks and servers will also provide us reports that will tell us how many ads were presented and clicked upon on Matrixpreowned in a manner that does not identify personally any individual.
(a) to track your preferences, such as the address or local zip code you enter;
(b) to access your information when you sign in so we can provide you with your personalized content ;
(c) to display the most appropriate advertisements, based on your interests and activity on our web site; and
(d) and to help us analyze and estimate our traffic and use of features on the Services.
We may also use "pixel tags," which are small graphic files that allow us to monitor the use of the Services. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time (and length of time) the page containing the pixel tag was viewed; the type of browser that retrieved the pixel tag; and the identification number of any cookie previously placed by that server on your computer. We may use pixel tags, either provided by us or by our third party advertisers and ad networks, to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and Services and use them in combination with our cookies to provide offers and information of interest to you.
We also may allow certain analytic services and providers of applications used on the Services (e.g. sharing buttons) to collect Non-Personally Identifiable information by placing cookies on the Services that will track certain performance of our Services, such as, web traffic, click-throughs, etc., in order to assist us and our service providers in better understanding the interests of our users and to better serve those interests.
We may use other companies under agreements with us to serve advertisements when you visit and use the Services. These companies may collect and use [Non-Personally Identifiable Information] (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the Services and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie, a third party web beacon and/or pixel tags to collect this information. To learn more about this behavioral advertising practice in general and the options that you have, including your option or to opt-out of this type of advertising, you can visit www.networkadvertising.org. These cookies, web beacons and pixel tags do not collect any personal information from your computer, such as your e-mail address. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Matrixpreowned's cookies.
Targeted Advertising By Matrixpreowned
In order to serve offers and advertisements that may be interest to our users, we may display targeted advertisements on the Services based on Personally Identifiable Information provided by our users, including zip code and profile. We do not provide this Personally Identifiable Information to our advertisers when you interact with such an advertisement. However, please note that the advertisers (including ad serving companies) may determine based on their own analysis that a user who interacts with an advertisement targeted by Matrixpreowned may fit into a certain demographical category; for example, an advertiser may determine that men ages 25-34 are interacting with a certain advertisement on Matrixpreowned from a particular geographic area. You acknowledge that any information collected by such advertisers or advertising networks – and any options that you have with the use of such information – would be handled in accordance with the disclosures provided above in the "Advertising" section.
Information Sharing and Disclosure
Matrixpreowned does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners who work on behalf of or with Matrixpreowned under confidentiality agreements. These trusted partners include companies with which Matrixpreowned may operate co-branded websites or web-pages to expand their services using Matrixpreowned’s Services. These trusted partners may use your personal information to provide services to you on our behalf, evaluate the effectiveness of the services, and to help Matrixpreowned communicate with you about offers from Matrixpreowned and our marketing partners. However, these companies do not have any independent right to share this information. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
The sites displayed as search results or linked to by the Services are developed by people over whom Matrixpreowned exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. Matrixpreowned may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of Matrixpreowned's search technology. For instance, this data helps us determine how often users are satisfied with the first result of a query and how often they proceed to later results.
Social Media Plug-ins
Social media plug-ins of social networks such as Facebook, Twitter, LinkedIn, Yahoo, Windows and Google plus (among others) are integrated on Matrixpreowned’s website. Where Matrixpreowned sites contain a plug-in to a social network, these are clearly marked (e.g. with a Facebook button). If you chose to click on one of these buttons or links, your browser connects directly to the servers of the relevant social network. The social network directly transmits the content of the plugin to your browser. If you are registered on the relevant social network and logged into your respective account the social network receives the information that the web page was used by you. If you interact with a social network plug-in (e.g. you press the Facebook "Like" –feature, the Twitter "Tweet this" feature and Google plus "1+" button or equivalent) or drop a comment on the appropriate web page, the corresponding information is directly transmitted to the relevant social network from your browser. If you are not registered with the social network or you are logged out before you visit Matrixpreowned’s website, there is the possibility that at least your IP address will be submitted to and stored by the social network. If you interact with us through a social media platform, plug-in etc. then you may be permitting us to have on-going access to some limited information from your social network profile (such as name, email address, photo, gender, location, the people/sites you follow etc.).
Your Ability to Edit and Delete Your Account Information and Preferences
Registered users can edit their Matrixpreowned account information, including contact preferences, at any time from their "My Account" account management page which you can find at www.matrixpreowned.com/account/login. We may, from time to time, send you e-mail regarding our products and services and third party products and services that may be of interest to you. You will have the opportunity to opt out of any further mailings at any time; provided, however, that we reserve the right to send you certain communications relating to the Services, such as
(a) communications related to fulfilling a transaction,
(b) service announcements,
(d) administrative messages, which are considered part of your Matrixpreowned account. You will not have the opportunity to opt-out of receiving such notices.
You can delete your Matrixpreowned registered account by requesting an account deletion via email to firstname.lastname@example.org. You must provide us with the email address of the registered account. After we have confirmed your request via email, we will remove access to your personal information from our user database.
Confidentiality and Security
We limit access to personal information about you to our employees and agents who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use many tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.
Matrixpreowned is intended for general audiences. Matrixpreowned does not collect or maintain information from those that Matrixpreowned knows are under 13, and no part of the Matrixpreowned Services are targeted to attract anyone under 13.
Request for Information
If you have questions, concerns or suggestions, please feel free to send an email to email@example.com.
Last Update: May 29, 2017